(4.3 / 5)2294+ Ratings

ProtoArc Reviews

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Overall Rating

4.3
8 Reviews
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About ProtoArc

ProtoArc® is a company that designs thoughtful workspace solutions to enhance productivity and comfort. Their product range includes foldable travel keyboards, mice, ergonomic keyboard combos, and trackball mouse. Some of their notable products include the EM01 Advanced Wireless RGB Trackball Mouse, the 2 in 1 Travel Hub Mouse, and the XKM01 Tri-Fold Bluetooth Keyboard and Mouse Combo. They also offer the EK01 Plus Ergonomic Split Keyboard. These products are designed to provide daily ergonomic comfort, making them suitable for both business travel and portable use. ProtoArc® also provides free shipping for US orders over $29.99. They are committed to creating a better workspace that is portable, comfortable, and efficient.

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ProtoArc Customer Reviews (8)

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Niklas Hoffmann
Niklas Hoffmann
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Feb 8, 2023
Ariosto Trentino
Ariosto Trentino
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Feb 7, 2023
Pansy Brochu
Pansy Brochu
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Feb 7, 2023
Karin Glockner
Karin Glockner
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Feb 7, 2023
Jasmine Bolton
Jasmine Bolton
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Feb 7, 2023
Deco Majoros
Deco Majoros
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Feb 4, 2023
Linda Pedraza
Linda Pedraza
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Feb 4, 2023
Declan Wilkinson
Declan Wilkinson
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Feb 4, 2023

ProtoArc Customer’s Q&A

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ProtoArc FAQs

FAQ

What is the price range of ProtoArc products?

ProtoArc offers a range of products with varying prices. The XKM01 Tri-Fold Bluetooth Keyboard and Mouse Combo is priced between $79.99 and $89.99. The XK01 Tri-Fold Bluetooth Keyboard can be purchased for $44.99 to $49.99. The EM01 Advanced Wireless RGB Trackball Mouse is available for $49.99 to $55.99. The 2 in 1 Travel Hub Mouse is priced at $49.99, down from its original price of $79.99. The EK01 Plus Ergonomic Split Keyboard is available for $99.99, and the EKM01 Plus Ergonomic Keyboard Mouse Combo is priced at $109.99. The EM04 Ergonomic Bluetooth Trackball Mouse is available for $19.99 to $26.99. The EM11 RGB Wireless Ergonomic Vertical Mouse is priced between $29.99 and $31.99. The MECH K300 Bluetooth Mechanical Keyboard is available for $59.99. These are just a few examples of the products and their prices offered by ProtoArc. Prices may vary based on the specific product model and features.

FAQ

About protoarc.com Prices and Cost?

ProtoArc offers a range of products with varying prices. The XKM01 Tri-Fold Bluetooth Keyboard and Mouse Combo is priced between $79.99 and $89.99. The XK01 Tri-Fold Bluetooth Keyboard can be purchased for $44.99 to $49.99. The EM01 Advanced Wireless RGB Trackball Mouse is available for $49.99 to $55.99. The 2 in 1 Travel Hub Mouse is priced at $49.99, down from its original price of $79.99. The EK01 Plus Ergonomic Split Keyboard is available for $99.99, and the EKM01 Plus Ergonomic Keyboard Mouse Combo is priced at $109.99. The EM04 Ergonomic Bluetooth Trackball Mouse is available for $19.99 to $26.99. The EM11 RGB Wireless Ergonomic Vertical Mouse is priced between $29.99 and $31.99. The MECH K300 Bluetooth Mechanical Keyboard is available for $59.99. These are just a few examples of the products and their prices offered by ProtoArc. Prices may vary based on the specific product model and features.

FAQ

What is the return policy of ProtoArc?

The return policy of ProtoArc is as follows: All orders from ProtoArc official website are eligible for returns within 30 days of delivery. ProtoArc offers a 30-day money-back guarantee, which includes the purchase price and original shipping and handling charges if applicable. For products over 30 days of delivery, the return window will be closed, but ProtoArc provides a 2-year warranty for all ProtoArc products. If a product needs to be returned within the 30-day return policy, contact with the order number and a detailed reason for the return is required. The product must be in a near-new condition, with all original contents undamaged and in its original packaging. If there is no quality issue with the product, the customer is responsible for the return shipping fee. To ensure that the returned product is received, a traceable shipping method should be used and the tracking number should be provided after the return package has been shipped back. If there is a quality issue with the product, contact is necessary to determine if returning the product is necessary. In such cases, a prepaid return shipping label will be provided. Once the returned product is received, the refund credit will be processed and appear on the credit card account within a few business days. The exact timeframe for the credit to be reflected may vary depending on the financial institution's processing time.

FAQ

About protoarc.com Popular Products and Services?

ProtoArc is known for designing thoughtful workspace solutions that enhance productivity and comfort. The popular products and services include foldable travel keyboards, mice, ergonomic keyboard combos, and trackball mouse. Some of the notable products are:

  • EM01 Advanced Wireless RGB Trackball Mouse priced between $49.99 – $55.99.
  • 2 in 1 Travel Hub Mouse originally priced at $79.99, but currently on sale for $49.99.
  • XKM01 Tri-Fold Bluetooth Keyboard and Mouse Combo priced between $79.99 – $89.99.
  • XK01 Tri-Fold Bluetooth Keyboard priced between $44.99 – $49.99.
  • EK01 Plus Ergonomic Split Keyboard priced at $99.99.

These products are designed to be more flexible than ever, so they can suit both work and personal needs. ProtoArc goes the extra mile by adding a touch of delightful, innovative design and unique features to their products. They believe that keyboards and mice are more than just productivity tools – they are the medium through which people live and interact with the world.

FAQ

About protoarc.com Payment Method?

ProtoArc accepts various payment methods for the convenience of its customers. These include Visa, Mastercard, American Express, UnionPay, Shop Pay, Apple Pay, and Google Pay. Please note that ProtoArc does not collect your credit/debit card number or personal information during the payment process. For any inquiries regarding your transactions on the site, please contact your card-issuing bank for more information.

In addition to credit/debit cards, PayPal is also accepted. When selecting PayPal as your payment method, you will be redirected to the PayPal payment page. There, you can confirm your payment by logging in with your PayPal username and password. Even if you don't have a PayPal account, you can still proceed with the payment by clicking on "Pay with Debit/Credit Card." You will then be directed to a secure page where you can enter your credit card information or complete the payment safely via PayPal.

For select products, ProtoArc offers the "Buy With Prime" option exclusively for Amazon Prime members. This option allows Prime members to enjoy benefits such as express checkout and shipping. To learn more about this option, please visit the Amazon website.

If you have been charged multiple times for the same purchase in error, ProtoArc apologizes for the inconvenience. Please contact ProtoArc within 30 days of the purchase, and they will promptly assist you in obtaining a refund to resolve the issue and ensure you are properly refunded.

FAQ

Can I use my debit card to pay for ProtoArc products?

Yes, debit cards can be used to pay for ProtoArc products. Accepted cards include Visa, Mastercard, American Express, UnionPay, Shop Pay, Apple Pay, and Google Pay. Please note that ProtoArc does not collect your credit/debit card number or personal information during the payment process. For any inquiries regarding your transactions on their site, please contact your card-issuing bank for more information.

FAQ

protoarc.com Return Policy?

ProtoArc has a 30-day return policy. All orders from the official website are eligible for returns within 30 days of delivery. This includes the purchase price and original shipping and handling charges if applicable. To make a return, contact ProtoArc with your order number and a detailed reason for the return. The product must be in a near-new condition, with all original contents undamaged and in its original packaging. If there is no quality issue with the product, the customer is responsible for the return shipping fee. Use a traceable shipping method and provide ProtoArc with the tracking number after shipping the return package back. If there is a quality issue with the product, contact ProtoArc to determine if returning the product is necessary. In such cases, ProtoArc will provide a prepaid return shipping label. Once the returned product is received, the refund credit will be processed and appear on your credit card account within a few business days.

In terms of shipping, ProtoArc currently ships to the United States, Canada, United Kingdom, and Germany. However, shipping services are not provided to Hawaii, Alaska, APO/FPO, and other outlying territories. Certain products may have shipping restrictions to countries other than the United States. Orders over $29.99 US dollars qualify for free shipping within the continental United States. Additional shipping fees may apply for remote areas and international shipments. These fees will be calculated and presented during the checkout process. ProtoArc partners with reputable carriers such as USPS and FedEx for the shipment of regular-sized packages. For larger packages, UPS is utilized. Delivery times typically range from 2 to 5 business days. For items that are currently in stock, orders are processed within 24 hours on weekdays and 48 hours on weekends and holidays. Once an order has been processed, the tracking number will be uploaded to the system. Additionally, a shipping confirmation email containing your tracking information will be sent. Once an order has been submitted to the fulfillment agency, the shipping address or shipping method cannot be modified. For international orders outside of the United States, ProtoArc cannot account for any taxes or import duties imposed. The product prices do not include VAT or import taxes specific to your country.

FAQ

What is the contact information for ProtoArc?

ProtoArc can be contacted through various channels. The phone number is +1 866-287-6188, available from Monday to Friday, between 10:00am - 1:00pm and 2:00pm - 7:00pm U.S. Eastern Time. They are closed on holidays. For general support, the email is support@protoarc.com. For marketing inquiries, the email is marketing@protoarc.com. For PR & Media, the email is pr@protoarc.com. For purchase inquiries, the email is wholesale@protoarc.com. If a response is not received, it is suggested to whitelist the domain protoarc.com from the email platform to ensure receipt of emails from ProtoArc.

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